Keeping pets home shouldn't be rocket science, and it shouldn't cost a thing either. That's why we created easy-to-use reunification tools and provide them to pet owners and animal welfare organizations at no cost.
A pet's return to home information is included in their online profile which links to their tag. Anyone who finds a lost pet wearing a DocuPet tag may easily contact that pet's owner, or the 24/7 HomeSafe® hotline to facilitate a reunion.
Select details such as owner contact information, microchip and tattoo numbers, identifying photos, care instructions and more may be made viewable upon searching your pet's tag code to allow for a quick and safe reunion.
Anyone can get a Free Pet Tag! Upgrade options include etched personalization or selecting from hundreds of colourful designer tag styles including the option to design your very own!
With the click of a button, a Lost Pet Report may be created, triggering immediate actions to broadcast, identify, and retrieve their lost pet.
After a Lost Pet Report is submitted, owners may choose to share the report with Petco Love Lost, the largest free national lost and found pet database and only one using photo-matching technology to bring lost pets back home with a single click.
Anyone who finds a lost pet with a DocuPet tag may instantly create a Found Pet Report, immediately notifying the owner and facilitating a reunion.
If your pet ever comes into one of the 31 BCSPCA Animal Centres across the province, or is picked up by one of our field officers, we can search our database to match your pet, contact you, and reunite you with your furry family member at no cost!
My cell phone rang - It was DocuPet telling me Zeph was safe with a gentleman who took him into his car! They helped put me in direct contact with his finder. Only 10-15 minutes went by but it felt a lot longer when your mind worries...it could not have gone better.
Diane, Vancouver
Available 24/7, our dispatch team works around the clock to reunite lost pets with their families.
Our HomeSafe® Smart Tracker provides precise GPS location using the 5G network. Features such as Virtual Fences, Find Nearby, and Live Tracking allow for ultimate peace of mind knowing the exact location of a furry friend.
10 million pets go missing each year. That's 166 pets separated from their owners each minute. HomeSafe exists to prepare pets and their owners for the unexpected. The effort is minimal, the service is free, and the reward (a pet safe and happy at home with family) is priceless.
This morning, I went to take out the trash and Bandit pushed past me and got out the back gate. I ran after him and looked for about 30 minutes. We got a call from DocuPet saying that a neighbor found Bandit a few blocks over and they called the number on his tag. DocuPet was very helpful and we had Bandit home within 10 minutes. I'm so glad he had his DocuPet tag on or we probably wouldn't have found him. Thank you to everyone for their help bringing Bandit home this morning ❤️
Kelsi M.
Vancouver, BC
We just moved, and Bear found a loose board in the backyard fence and disappeared. Thanks to the quick action of neighbors, Bear was on a leash and reported as found. This all happened in just a matter of minutes. Lord knows what would've happened to my boy without a conscientious neighbor and quick access to DocuPet. I'm very impressed by how quickly DocuPet responded and grateful to everyone involved.
Denise H.
Vancouver, BC
Isabella has rarely (twice in 9 years) gotten out, but while out running errands, I received a text that Isabella had been found and was at someone else's place - safe but we needed to contact them. What we didn't realize is that she wasn't even wearing her tag, so the only thing that saved her from ending up in the Animal Rescue place was DocuPet registration. So glad our girl was safe and we got her back quickly
Christine
Vancouver, BC
Khalua and DJ both got out, unbeknownst to us, DJ wasn't wearing his tag or collar. We received a call that Khalua had been found and secured, but the finders couldn't secure DJ who was within sight but couldn't be caught. I drove to meet the finders and I was able to locate DJ a block away and got him in the car safely. If it wasn't for Khalua having her DocuPet tag on, I never would have found them.
Rebecca
Vancouver, BC
While we were visiting family out-of-state over the holidays, our golden retriever Myah got lost in a new neighborhood after being let outside on what was supposed to be a quick potty break. As we were frantically looking everywhere for her, DocuPet notified me that she had been found and was warm and safe inside a neighbor's garage. We had her back home within minutes. It was such a relief to know that she had been found! We were so grateful for the swift communication by the neighbor and DocuPet to let us know she was okay. Thank you for providing this service to help keep our beloved pets - our family - safe!
Karen
Vancouver, BC
I was getting back to the car from my morning desert walk when my dog Finley ran off as I was opening the car door. I frantically covered about a 1/2 mile on foot to no avail. I tried again with another person without success. I began to fear the worst when I received a call from a local business that informed me that Finley was found by an employee and ready to be picked up. I asked how they knew how to contact me and was told they reached out to DocuPet from the phone number on the tag. DocuPet played a major role in expediting his recovery. A big shout out to DocuPet for helping in getting Finley back!
Arne.
Vancouver, BC